At Maravlo, we're committed to delivering your order across Australia as smoothly and efficiently as possible. Below you'll find everything you need to know about how we handle shipping.
We ship to addresses throughout Australia via international fulfilment partners. Shipping options, costs, and delivery timeframes may vary based on your location and the size or weight of your order.
Orders are processed within 1 to 2 business days, Monday to Friday. Weekends and public holidays are excluded from processing times.
During peak periods or promotional events, processing may take slightly longer. We'll notify you if any delays affect your order.
We offer free shipping on all orders — no minimum spend required.
Here's what to expect after placing your order:
Please note: delivery times are estimates and may be impacted by carrier delays, busy periods, or severe weather conditions.
We are unable to ship to PO Box addresses, military addresses, or restricted areas. Some items may also be subject to shipping limitations based on Australian regulations or carrier policies.
If a delivery fails due to an incorrect address, repeated unsuccessful delivery attempts, or an undeliverable shipment, the package may be sent back to us. In that case, we will reach out to arrange a reshipment. Additional shipping charges may apply.
If your package is lost or arrives damaged during transit, please contact us as soon as possible at info@maravlo.com. We will coordinate with the carrier to investigate and resolve the matter promptly.
For information on returns and refunds, please see our Return & Refund Policy.
We may revise this Shipping Policy from time to time to comply with advertising platform requirements or to improve our service. The most current version will always be available on this page.
Store Name: Maravlo
Company Name: Castellan Goods LLC
Registration Number: 002008826
Company Address: 418 Broadway, Albany, NY 12207, United States
Phone: +61 480810947
Email: info@maravlo.com
Our customer service is available from:
Monday to Friday | 09:00 – 17:00 (GMT+11)
Saturday | 12:00 – 17:00 (GMT+11)
Sunday and public holidays: Closed
We aim to respond to your inquiries within 24 hours.